01Front desk

A receptionist that never misses a call.

Most garages miss calls when they’re busiest or closed, and every missed call is a job that goes somewhere else. GarageHQ answers calls, WhatsApps and web enquiries 24/7, checks the vehicle by VRM and leaves a pre-filled job sheet waiting for your team.

  • Calls answered when you can’t

    When the lines are busy or the doors are shut, the AI picks up. It answers the everyday questions (MOT prices, opening hours, “is my car ready?”), tells callers they’re speaking to an AI assistant, and passes anything tricky to a person.

  • Quotes over WhatsApp and SMS

    Customers message the way they already do. The AI replies with your set prices for MOTs, services and common jobs. Anything that needs a technician’s eye goes to the desk with the details already captured.

  • Bookings straight into the diary

    It checks the VRM against DVLA and MOT history, offers real slots from your workshop calendar, and books the job with the job sheet already filled in.

  • Fewer no-shows

    Confirmations and reminders go out by WhatsApp or SMS, with one-tap rebooking. A cancelled slot goes back on offer instead of leaving a bay empty.

02Workshop

From “it’s making a funny noise” to a job your techs can start.

Customers describe symptoms, not faults. GarageHQ turns what they say into technical notes, estimates the labour, tags the urgency and puts the job in the right bay with the right technician.

  • Symptoms become job lines

    “Grinding when I brake, worse in the wet” becomes a brake inspection job with likely causes and the checks to run, so the tech isn’t starting from scratch.

  • Labour time estimates

    GarageHQ suggests labour times for the vehicle and the work. Your service advisor can adjust them before quoting, so estimates stay consistent whoever is on the desk.

  • The right tech in the right bay

    Jobs are matched to skills and availability (diagnostics, EV and hybrid, air con, MOT testers) and to the bay with the right ramp and equipment.

  • Parts from your parts factors

    Check price and availability with GSF Car Parts and Euro Car Parts from the job sheet, and order without phoning round.

03eVHC

A full eVHC from a 30-second video, with the proof built in.

Techs film a quick walkaround or take a few photos, and GarageHQ flags tyre wear, body damage, corrosion and leaks for them to check. The red, amber and green report is priced and ready to send before the car comes off the ramp.

  • 30-second walkaround

    Record on a phone or tablet in the bay. No clipboards, no tick boxes, no retyping notes at the desk.

  • Defects spotted automatically

    The AI marks the areas that need attention, and the technician confirms or dismisses each one. Nothing reaches the customer without a qualified sign-off.

  • Approval with video and photo proof

    Customers see the footage, the photos and the price of each item, then approve or decline from their phone. Approved work drops straight onto the job sheet.

  • Declined work comes back

    Deferred ambers trigger a reminder at the right time, with the original photo attached, so advisory work gets booked instead of forgotten.

04Essentials

Everything else a garage runs on.

The everyday tools, built in and connected.

VRM lookups

Enter a registration and get make, model and MOT history from DVLA and DVSA data in seconds.

Digital job sheets

Labour, parts, notes, photos and technician time on one record, from booking to collection.

Accounting sync

Invoices and payments flow into Xero or QuickBooks. No double entry at month end.

Payment links

Take card payments on Dojo terminals, or send a Stripe pay-by-link so customers can pay before collection.

Buy now, pay later

Let customers spread the cost of bigger repairs, so “yes” is easier to say.

MOT and service reminders

Automatic SMS, WhatsApp and email reminders, with overdue vehicles listed for a call.

Quotes and VAT invoices

Turn an approved quote into an invoice in one click.

Workshop calendar

Day, week and month views, with every bay and technician in one place.

05Switching

Built for how garages work now.

If you’re on Garagehive, TechMan or Garage Assistant, you already know the problems: setup projects that drag on, calls that go to voicemail, and service advisors keying in everything by hand. GarageHQ starts from a different place.

GarageHQ compared with a typical legacy garage management system
GarageHQTypical legacy GMS
Built onPurpose-built for UK garagesGeneral business software adapted for garages, such as Dynamics 365
SetupCloud onboarding in days, with your data migrated for youLong implementation projects, often through third-party partners
Data entryAI fills job sheets from calls, messages and videoAdvisors type it all in
Out of hoursAI receptionist answers 24/7Voicemail, and hope they call back
eVHCAI flags defects from a 30-second videoManual checklists and tick boxes

Switching takes three steps

  1. 01

    Send us your export

    We take the data from your current system.

  2. 02

    We migrate it

    Customers, vehicles and service history, checked before you go live.

  3. 03

    Go live

    We train your team, and you start taking bookings the same week.

Your next customer is calling at 7pm tonight. Make sure someone answers.

See GarageHQ answer a call, triage a job and build an eVHC in a 30-minute demo, using vehicles like the ones in your workshop.

Onboarding in days · We migrate your data for you